Effective Date: September 14, 2026

JCStrategies (“we,” “us,” or “our”) is based in Tullahoma, Tennessee. We provide missed-call text-back setup, business automation, social media video production, and advertising content.

This Privacy Policy explains how we collect, use, and protect information through our website, https://www.jcstrats.com, and our business communications.

1. Information We Collect

We collect information you provide when you contact us, use our website chat widget, request a demonstration, or inquire about our services. This may include:

Your name, email address, telephone number, and business name.

Information you share about your business and service needs.

Messages, demonstration requests, and other communications with us.

Your communication preferences, SMS consent records, and opt-out requests.

Our website and service providers may also collect technical information, such as your IP address, browser type, device information, and pages visited, to operate and protect the website.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support.

Arrange demonstrations or appointments you request.

Provide and manage agreed services.

Maintain customer records and communication preferences.

Operate, maintain, and protect our website and business systems.

Meet applicable legal obligations.

3. SMS Communications and Consent

If you explicitly opt in through our website widget, JCStrategies may send text messages responding to your inquiries, coordinating requested demonstrations, and providing related service communications within the scope of that consent.

Separately, if your call goes unanswered, our automated phone menu offers you the option to receive one text containing a callback scheduling link. After hearing the SMS disclosure, you consent by pressing 1. This permission covers only that requested callback scheduling text and does not authorize promotional messages. No text is sent through this flow if you decline, provide no input, or disconnect before consenting.

For phone-menu requests, we send one callback scheduling text per affirmative request. Any necessary opt-out confirmation is separate from that requested message. For website-widget conversations, message frequency varies according to your requests and the scope of your consent. Message and data rates may apply.

For help: Email [email protected] for assistance with our text messages or callback scheduling.

To opt out: Reply STOP to a text message from us.

Carriers are not liable for delayed or undelivered messages.

4. Protection of Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Service Providers and Information Disclosure

We use service providers to support our website, email, customer records, and communications. These include HighLevel for our website and customer communication tools, and Porkbun for our domain and business email.

These providers may process information needed to perform services for us, subject to the mobile-information restrictions above. We do not authorize them to use SMS consent information for their own marketing.

We may disclose information when required by applicable law or valid legal process, or when necessary to address fraud, security incidents, or threats to the rights and safety of others.

6. Cookies and Similar Technologies

Our website and embedded tools may use cookies or similar technologies to support website functionality and maintain sessions.

You can manage cookies through your browser settings. Disabling cookies may affect some website features, including the chat widget.

7. Data Retention and Security

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business records, and meet applicable obligations.

We may retain consent and opt-out records to document your preferences and prevent unwanted communications.

We use reasonable safeguards to protect information and limit access to people and providers who need it for the purposes described in this policy. No internet transmission or electronic storage system can guarantee complete security.

8. Your Choices

You may contact [email protected] to request access to, correction of, or deletion of your personal information, or to ask questions about how we use it.

We may need to verify your identity before fulfilling a request. Certain information may need to be retained to meet legal obligations, maintain necessary business records, or honor an opt-out request. Additional rights may apply depending on where you live.

You may stop SMS program messages at any time by replying STOP.

9. Third-Party Websites and Client Businesses

Other websites linked from our website have their own privacy practices.

This policy covers JCStrategies’ own website and business communications. Businesses using systems we help configure are responsible for their own privacy notices and obtaining appropriate consent from their customers.

10. Changes to This Policy

We may update this Privacy Policy as our services or practices change. The updated version will appear on this page with a revised effective date. We will provide additional notice where required.

11. Contact Us

JCStrategies
Tullahoma, Tennessee
Phone: 931-571-0401
Email: [email protected]
Website: https://www.jcstrats.com